Senior Consultant Neurosurgeon & Endoscopic Spine Surgeon · Apollo Hospitals, Secunderabad 📱 85200 03683

Privacy Policy

Last updated: 21 July 2026

This Privacy Policy explains how the practice of Dr. Kalyan Bommakanti ("we", "us", "our") collects, uses, and protects information when you visit our website, contact us, or interact with our advertisements and messaging channels.

Information we collect

  • Contact details you voluntarily provide (name, phone number, email, city) when you message us, submit a form, or start a WhatsApp conversation.
  • Enquiry details you choose to share about your health concern so we can guide you to the right information or consultation.
  • Technical data such as device type and general location, collected automatically via cookies and analytics to improve the website.

How we use your information

  • To respond to your enquiries and help you book a consultation.
  • To share general educational information and relevant videos.
  • To improve our website, content, and services.

Advertising and messaging (Meta / WhatsApp)

We run educational advertisements on Meta platforms (Facebook and Instagram). If you click an advertisement or message us, your interaction may be processed by Meta Platforms, Inc. in accordance with Meta’s own data policies. When you contact us on WhatsApp, your messages are used solely to respond to your enquiry and are handled in line with WhatsApp’s terms. We do not send unsolicited marketing messages.

Medical information

Any health information you share is treated as confidential and used only to assist your enquiry. This website and our messaging channels do not provide diagnosis or treatment; they offer general education and help you arrange an in-person consultation.

Data sharing

We do not sell your personal information. We share it only with service providers who help us operate (for example, messaging and analytics platforms), and where required by law.

Data retention

We keep your information only as long as necessary to respond to your enquiry and for legitimate record-keeping, after which it is deleted or anonymised.

Cookies

Our website uses cookies to function and to understand usage. You can control cookies through your browser settings.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact

For any privacy questions, please contact us through the details provided on our website.

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