Privacy Policy
Last updated: 15 March 2026
This Privacy Policy explains how Dr. Kalyan Bommakanti and hyderabadneurosurgeon.co.in (“we”, “our”, or “this website”) collect, use, and protect information you provide when you use this website or contact us for medical consultations.
1. Who We Are
This website is operated by Dr. Kalyan Bommakanti, Senior Consultant Neurosurgeon and Endoscopic Spine Surgeon at Apollo Hospitals, Secunderabad, Hyderabad, Telangana, India.
- Website: hyderabadneurosurgeon.co.in
- Phone / WhatsApp: +91 85200 03683
- Primary Location: Apollo Hospitals, Regimental Bazaar, Shivaji Nagar, Secunderabad 500003
2. Information We Collect
We may collect the following types of information:
- Contact information — your name, phone number, email address, and location, when you contact us via WhatsApp, phone, email, or any contact form on this website.
- Medical information — symptoms, scan reports (MRI/CT), diagnosis details, and other health information you voluntarily share with us when seeking a consultation or second opinion.
- Usage data — anonymous data about how visitors use this website, including pages visited, time spent, and device type, collected via Google Analytics and similar tools.
- Communication records — records of WhatsApp messages, emails, or other communications you initiate with us.
3. How We Use Your Information
Information you provide is used solely for the following purposes:
- To respond to your medical enquiry or consultation request
- To review your scan reports and provide a preliminary clinical opinion
- To schedule and manage appointments
- To provide post-operative follow-up care and advice
- To improve this website and understand how patients find us
We do not use your personal or medical information for marketing, advertising, or any commercial purpose unrelated to your clinical care.
4. Medical Information — Special Category Data
Health and medical information is classified as sensitive personal data under applicable Indian data protection law (the Digital Personal Data Protection Act, 2023) and is treated with the highest level of confidentiality. Medical information you share with us is:
- Used only for the purpose of providing you with clinical advice and care
- Never shared with third parties except as described in Section 5 below
- Stored securely and accessible only to Dr. Kalyan Bommakanti and his immediate clinical team
5. Sharing of Information
We do not sell, rent, or trade your personal or medical information. We may share information only in the following limited circumstances:
- With other treating clinicians — if your care requires referral to or collaboration with another specialist (for example, Dr. Vyshnavi Bommakanti for combined skull base surgery), relevant clinical information will be shared with your knowledge and consent.
- With Apollo Hospitals — if you are admitted for surgery or investigation at Apollo Hospitals, Secunderabad, your information will be shared with the hospital as required for your treatment.
- As required by law — if we are legally required to disclose information by a court order, government authority, or applicable regulation.
- For medical emergencies — if disclosure is necessary to protect your life or the life of another person.
6. WhatsApp Communications
Many patients contact us via WhatsApp (+91 85200 03683). Please be aware that WhatsApp is operated by Meta Platforms Inc. and is subject to WhatsApp’s own privacy policy. While we take reasonable care in handling information shared via WhatsApp, we recommend you do not share highly sensitive personal information (such as financial details) via this channel. Clinical information such as scan images and symptom descriptions may be shared via WhatsApp for the purpose of consultation.
7. Website Cookies and Analytics
This website may use cookies — small text files stored on your device — to understand how visitors use the site. We use Google Analytics to collect anonymous usage statistics. This data does not identify you personally. You can disable cookies in your browser settings at any time.
8. Third-Party Links
This website contains links to third-party services including Google Maps, YouTube, and Apollo Hospitals. Once you leave this website, we are not responsible for the privacy practices of those services. We encourage you to review their privacy policies.
9. Your Rights
Under applicable Indian data protection law, you have the right to:
- Know what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to our legal and clinical record-keeping obligations)
- Withdraw consent for non-clinical communications at any time
To exercise any of these rights, please contact us via WhatsApp or email.
10. Children
We provide neurosurgical and spine surgical care to patients of all ages, including children. When a patient is a minor (under 18 years of age), we collect and process information only with the consent of a parent or legal guardian.
11. Security
We take reasonable technical and organisational measures to protect your personal and medical information from unauthorised access, loss, or disclosure. These include secure password-protected systems, restricted access to clinical data, and secure communication channels.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date at the top. We encourage you to review this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- 📱 WhatsApp: +91 85200 03683
- 🏥 Apollo Hospitals, Regimental Bazaar, Shivaji Nagar, Secunderabad 500003, Telangana, India
- 🌐 hyderabadneurosurgeon.co.in